Contact Us
Our dedicated support team is available to assist you with any inquiries related to your gaming experience. We provide multiple communication channels to ensure you receive timely and professional assistance in accordance with New Zealand’s gaming regulations and responsible gambling standards.
Available Support Channels
We offer various methods to connect with our customer service representatives, each designed to address different types of inquiries and urgency levels.
| Contact Method | Availability | Response Time |
|---|---|---|
| Live Chat | 24/7 | Immediate |
| Email Support | 24/7 | Within 24 hours |
| Phone Support | 9 AM – 11 PM NZST | Immediate |
For immediate assistance, utilize our live chat feature available directly on our platform. Email inquiries should be directed to [email protected], while phone support can be reached at +64 9 555 0123.
Support Guidelines
- Provide your account details and specific inquiry description
- Include relevant screenshots for technical issues
- Specify urgency level for priority handling
- Allow sufficient response time based on chosen communication method
Last updated: January 22, 2026