Cookie Policy
This Cookie Policy explains how we use cookies and similar technologies when you visit our online gaming platform. We are committed to transparency about data collection practices and ensuring compliance with New Zealand’s Privacy Act 2020 and other applicable regulations. By continuing to use our services, you acknowledge and consent to our use of cookies as described in this policy.
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit our website or use our mobile gaming applications. These files contain information that helps us recognize your device and preferences during subsequent visits. Cookies enable various functionalities essential for online gaming platforms, including maintaining your login session, remembering your gaming preferences, and ensuring the security of your account.
Similar technologies include web beacons, pixel tags, local storage objects, and software development kits (SDKs) used in our mobile applications. These technologies work alongside cookies to enhance your gaming experience and provide essential security features required for online gambling operations in New Zealand.
2. Types of Cookies We Use
We employ several categories of cookies to deliver our gaming services effectively:
- Essential Cookies: These are necessary for the basic functioning of our platform, including user authentication, session management, and fraud prevention systems required by New Zealand gambling regulations.
- Performance Cookies: These collect information about how you interact with our games and website, helping us identify popular slot machines, optimize loading times, and improve overall platform performance.
- Functional Cookies: These remember your preferences such as language settings, game favorites, betting limits, and display options to personalize your gaming experience.
- Analytical Cookies: These help us understand user behavior patterns, game popularity, and platform usage statistics to make informed improvements to our services.
- Marketing Cookies: These track your activities across our platform to provide relevant promotional offers, bonus notifications, and targeted advertising in compliance with New Zealand’s advertising standards.
3. Purpose and Legal Basis
Our use of cookies serves multiple purposes essential for operating a licensed online gaming platform in New Zealand. Essential cookies are used based on our legitimate interest in providing secure gaming services and complying with regulatory requirements set forth by the Department of Internal Affairs.
Performance and analytical cookies help us maintain the high-quality gaming experience expected by New Zealand players, optimize our slot machine offerings, and ensure fair play across all games. Functional cookies enhance user experience by remembering your preferences and customizing the platform interface according to your gaming habits.
Marketing cookies are used with your consent to provide personalized promotional offers and responsible gambling tools. We ensure all marketing activities comply with New Zealand’s Fair Trading Act and responsible gambling guidelines established by the Gambling Commission.
4. Third-Party Cookies
Some cookies on our platform are set by third-party service providers who assist us in delivering our gaming services. These include payment processors licensed to operate in New Zealand, game developers who provide our slot machines and table games, and security services that help protect against fraud and money laundering.
Third-party analytics providers may also place cookies to help us understand user behavior and improve our services. All third-party partners are required to comply with New Zealand’s Privacy Act 2020 and maintain appropriate data protection standards. We carefully select partners who demonstrate commitment to responsible gambling practices and player protection.
Social media platforms may place cookies when you interact with sharing features or promotional content on our platform. These cookies are governed by the respective social media platforms’ privacy policies and cookie practices.
5. Cookie Duration and Storage
Cookies on our platform have varying lifespans depending on their purpose and functionality. Session cookies are temporary and are automatically deleted when you close your browser or log out of your account. These are primarily used for security purposes and maintaining your gaming session.
Persistent cookies remain on your device for predetermined periods, typically ranging from 30 days to 2 years. Essential security cookies may have longer lifespans to maintain account protection and comply with New Zealand’s anti-money laundering requirements. Promotional and preference cookies generally have shorter lifespans and are regularly refreshed.
We regularly review and update cookie durations to ensure they align with their intended purposes and comply with New Zealand privacy regulations. Cookies are automatically deleted upon expiration, and you can manually clear them at any time through your browser settings.
6. Managing Your Cookie Preferences
You have several options for managing cookies on our platform. Most web browsers allow you to control cookie settings through their privacy or security sections. You can typically choose to accept all cookies, reject non-essential cookies, or receive notifications before cookies are stored on your device.
To disable cookies in popular browsers:
- Chrome: Go to Settings > Privacy and Security > Cookies and other site data, then select your preferred option.
- Firefox: Navigate to Settings > Privacy & Security > Cookies and Site Data, then configure your preferences.
- Safari: Click Safari > Preferences > Privacy, then adjust cookie settings as desired.
- Edge: Access Settings > Cookies and Site Permissions > Cookies and Site Data, then modify your preferences.
Please note that disabling essential cookies may affect your ability to access certain features of our gaming platform or complete transactions securely.
7. Your Rights and Choices
Under New Zealand’s Privacy Act 2020, you have specific rights regarding how your information is collected and used through cookies. You have the right to access information about what data we collect through cookies, request correction of any inaccurate information, and withdraw consent for non-essential cookies at any time.
You can request deletion of cookie data associated with your account, subject to our regulatory obligations for record-keeping in the gambling industry. We provide clear opt-out mechanisms for marketing cookies and respect your choices regarding personalized advertising and promotional communications.
If you have concerns about our cookie practices or wish to exercise your privacy rights, you can contact our privacy team through the support channels provided on our platform. We are committed to addressing your concerns promptly and in accordance with New Zealand privacy laws.
8. Updates and Contact Information
We periodically review and update this Cookie Policy to reflect changes in our practices, technology, and applicable laws in New Zealand. Significant changes will be communicated through our platform notifications or email updates to registered users.
This policy was last updated on January 22, 2026, to ensure continued compliance with evolving privacy regulations and industry best practices. We encourage you to review this policy regularly to stay informed about how we use cookies and protect your privacy while gaming on our platform.
For questions about our cookie practices, privacy concerns, or to exercise your rights under New Zealand law, please contact our support team through the designated channels available on our website or mobile application.
